Find clear answers to common queries about our products, orders, shipping, and returns—designed to make your shopping experience seamless and effortless.
Are all products sold authentic?
Yes. Every creation at Label Joree is designed and handcrafted in India, celebrating the country’s rich legacy of artistry and craftsmanship. Each piece is thoughtfully made by skilled artisans using carefully selected materials, with close attention to detail and finishing—ensuring authenticity, originality, and timeless quality in every design.
Do you charge for shipping?
We offer complimentary shipping across PAN India.
For international orders, courier charges are applicable and are calculated based on the weight of the item(s).
Do you ship internationally?
Yes, Label Joree ships worldwide. International shipping charges apply and are calculated based on the weight of the item(s) and the destination.
Who handles our deliveries?
Our orders are delivered through trusted and leading logistics partners, including UPS, FedEx, DHL, DTDC, Tirupati, and Delhivery, ensuring secure and reliable delivery every time.
How long will my order take to arrive?
All orders are dispatched from our Mumbai warehouse. Delivery timelines may vary depending on the product type and shipping option selected.
Processing Time:
Orders are typically processed within 3–4 working days.
Delivery Time:
Once dispatched, orders usually arrive within 4–7 working days, depending on your location.
Please note that delivery timelines are estimates and may vary due to unforeseen courier or logistical factors.
How can I track my order?
Once your order has been shipped, you will receive an email confirmation with the courier name and tracking details. You may use this information to track your shipment online until it reaches you.
What payment methods do you accept?
Once your order has been shipped, you will receive an email confirmation with the courier name and tracking details. You may use this information to track your shipment online until it reaches you.
Can I cancel my order?
Yes, orders may be cancelled prior to dispatch. Once an order has been shipped, cancellations are no longer possible.
In the event that a product is unavailable, our team will promptly reach out, and you may cancel your order at no additional charge.
What is your return & exchange policy?
We accept returns and exchanges on eligible items within the specified timeline, as outlined in our Return & Exchange Policy. Products must be unused, in their original condition, with all tags and packaging intact.
For complete details, we invite you to review our Return & Exchange Policy.
What happens if I receive a damaged or incorrect product?
In the rare event that you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and share clear images for verification. Our team will review the request and assist you with an exchange or credit note, in accordance with our Return & Exchange Policy.
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery (COD) is available for domestic orders within India.
Please note that COD is not available for international orders. All international purchases must be completed using secure prepaid payment methods.
Are the prices inclusive of customs duties and taxes?
All prices displayed on our website are inclusive of applicable taxes.
Please note that customs duties, if any, are not included and may vary depending on the destination country. Any such charges will need to be paid by the customer at the time of delivery, as per local regulations.
Do you offer gift cards or corporate bulk orders?
Yes. We offer gift vouchers and also accommodate corporate bulk orders and curated group purchases. For personalized assistance and detailed information, please contact our support team.
How do I contact Label Joree for support?
Our dedicated customer care team is always delighted to assist you.
You may reach us anytime at support@labeljoree.com for inquiries related to orders, returns, or general assistance.
For time-sensitive concerns, feel free to connect with us by phone:
📞 (+91) 8422847050
🕙 Monday to Saturday | 10:00 AM – 7:00 PM (IST)
We’re here to ensure your experience with Label Joree is seamless and effortless.